Policies

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Policies 2017-04-28T08:27:22+00:00

Payment Options

We accept Visa, MasterCard, American Express, and Discover Cards, as well as cash, and personal and company checks drawn on U.S. banks. Our credit card system is guaranteed secure by Trustwave. Financing also available on approved credit, including 90 or 180 days no interest.

Privacy and Security

No information we collect for order processing or from inquiries is shared with or sold to any other company or website. Your information is only used to contact you when necessary. Credit Card information is only used to bill you for products and services ordered.

Return and Upgrade Policy

If upon delivery, the piano is not up to your expectations, full credit is allowed toward any other instrument in stock or available to order, of equal or higher value. All pianos carry a 2-year full trade-up guaranty toward the regular price of any new upgrade instrument.

Warranties

Warranties on new acoustic pianos are carried by the manufacturers, usually between 10 and 15 years depending on brand. New digital pianos carry a 3-5 year warranty. All About Pianos warranties used acoustic pianos for one year for parts and labor unless otherwise stated.